Payment Policy

Payment is made by credit or debit card through Stripe, our payment processor. The card brands and wallets available to you are shown at checkout and depend on your card and device.

We do not accept cash, checks, wire transfers or cryptocurrency.

Payment is taken when you place the order. Your bank may show a pending authorization before the charge posts; that is normal.

If we cannot fulfil the order, or we cancel it before it ships, we refund you in full.

If your card is declined, the order is not placed and nothing is charged. You can retry with the same card or another method.

If your bank blocks the payment, contact them; we cannot override a decline.

All prices and charges are in US dollars. If your card is issued in another currency, your bank may apply its own exchange rate and a foreign transaction fee. Those charges are set by your bank, not by us.

Sales tax is calculated at checkout from the delivery address in states where we are required to collect it. The amount is shown as a separate line before you pay.

In states where we are not required to collect tax, you may owe use tax under your state's rules.

Shipping is a flat $30 per order within the contiguous United States, as set out in the Shipping Policy.

The checkout total includes the item price, shipping and any tax. We do not add card surcharges, convenience fees or fees that were not shown before you paid.

One discount code per order unless stated otherwise. Codes cannot be combined, are not redeemable for cash, and expire on the date shown.

We may cancel an order that uses a code in error and refund you in full.

Prices may change without notice. The price shown at checkout is the price that applies to that order. We do not offer retroactive price adjustments.

If an item was listed at an incorrect price, we may cancel the order and refund you in full before it ships.

Placing an order is an offer to buy. We accept it when we send the shipping confirmation email. Until then, we may cancel for stock, a pricing error, or suspected fraud or unauthorized resale. See the Terms of Service.

If something is wrong with your order, contact us first at [email protected] so we can resolve it. We keep order, delivery and correspondence records and will respond to a bank or card dispute with them.

Using your card's dispute process does not suspend our return process; you can use either.

Card details are entered on Stripe's hosted payment fields and are never stored on our servers. We do not have access to your full card number. Stripe is PCI DSS compliant.

Email [email protected]. We reply within 1 business day, Monday to Friday.

Qrachic is operated by LIBRUS CO., LIMITED, RM 70, 7/F, Woon Lee Commercial Building, 7-9 Austin Avenue, Tsim Sha Tsui, Kowloon, Hong Kong.